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A MAGNET MONSTER CASE STUDY
Duradry X Wonderment
Duradry X Wonderment Case Study
Duradry X Wonderment Case Study
PROJECT OVERVIEW
Duradry worked alongside Magnet Monster to launch their transactional email and SMS program on Wonderment. We designed, built and launched their transactional touchpoints to drive more repeat sales and increase Customer Lifetime Value, with the program delivering several thousand $ of additional profitable revenue each month since implementation at a massive ROI.
PROJECT OVERVIEW
Duradry worked alongside Magnet Monster to launch their transactional email and SMS program on Wonderment. We designed, built and launched their transactional touchpoints to drive more repeat sales and increase Customer Lifetime Value, with the program delivering several thousand $ of additional profitable revenue each month since implementation at a massive ROI.
“I've worked with several email marketing agencies, and no one works at Magnet Monster's level. They are very organized, responsive and the quality of work, both on copy and design, is superb. On top of that they bring incredible ecomm knowledge to the table. I've recommended Magnet Monster to all my DTC friends.”
Shipment Confirmed Flow
Building anticipation in the customer journey by letting them know their shipment has been collected by the carrier.
Out for Delivery Flow
Engaging the customer proactively shows attentiveness and care for the customer experience which is a key lever in driving repeat sales.
Shipment Delivered Flow
Playful copy and thoughtful touchpoints deliver a great customer experience that moves the needle on retention metrics.
Shipment Stalled Flow
Mitigate negative customer reviews by taking a proactive, empathetic approach to customers to keep them up to date with any obstacles their order encounters.
Cover FX
The CoverFX project was one of the most fun and impactful we’ve had the privilege to work on at Magnet Monster, spanning email, SMS and collecting qualitative research to further enhance their business.
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