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5 Strategies to Get Out of the Spam Folder and Improve Your Email Deliverability

5 Strategies to Get Out of the Spam Folder and Improve Your Email Deliverability
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I've witnessed firsthand how deliverability challenges can cripple even the most brilliant email campaigns. The harsh reality is simple: meticulously crafted emails are worthless if they're banished to the spam folder—a digital purgatory where conversion opportunities go to die.

Today's inbox providers use sophisticated algorithms to protect users from unwanted messages. While beneficial for consumers, these systems create significant hurdles for legitimate marketers. 

The difference between inbox placement and spam folder relegation often represents hundreds of thousands in lost revenue for ecommerce brands.

Most frustrating is that many deliverability issues stem from fixable mistakes. In this article, I'll share five battle-tested strategies that have helped numerous brands escape the spam folder and dramatically improve their email performance—practical approaches I've personally implemented with consistent success.

Strategy 1: Ruthlessly Clean Your Email Database

One of the most damaging forces to your sender reputation is maintaining a "dirty" list. Email service providers (ESPs) closely monitor how recipients interact with your messages, and sending to problematic addresses tells them you're not practicing good list hygiene.

You need to identify and suppress:

  • Email addresses with typos or misspellings
  • Known spam traps and honeypot addresses
  • Consistent bouncers (both hard and soft)
  • Long-term non-engagers (typically recipients who haven't opened or clicked in 90+ days)

Implement a regular database cleaning schedule—monthly at minimum, weekly for high-volume senders. This single practice can dramatically improve your inbox placement rates across all major providers.

[Pro Tip: Want to automate this process? Check out our detailed guide on How to Automate List Cleaning with Klaviyo Webhooks to set up a system that continuously maintains your list hygiene without manual intervention.]

Remember: It's far better to mail to a smaller, engaged list than to chase vanity metrics like "total subscribers" while sacrificing deliverability.

Strategy 2: Segment with Surgical Precision

Not all inboxes are created equal. Gmail, Yahoo, and Hotmail each have distinct algorithms and engagement thresholds that determine whether your messages reach the inbox.

The solution? Tailor your segmentation strategy to each provider's unique requirements.

For example, if your Gmail campaigns maintain healthy engagement with recipients who've opened within the last 14 days, but Yahoo and Hotmail struggle with that same window, adjust accordingly. You might target a 7-14 day engagement for Gmail but narrow to 2-4 days for Yahoo and Hotmail.

This hyper-targeted approach ensures you're only reaching truly engaged users on platforms with stricter requirements, while maintaining broader reach where your performance allows it.

In my experience implementing this strategy across dozens of ecommerce brands, we've seen up to 30% improvements in inbox placement rates, particularly on notoriously difficult providers like Yahoo.

Strategy 3: Exclude Apple Mail Privacy Protection Opens From Your Metrics

Apple's Mail Privacy Protection (MPP) feature has fundamentally altered email marketing data since its introduction in 2021. By pre-loading tracking pixels, it artificially inflates open rates and creates a deceptive picture of audience engagement.

Many brands continue making critical deliverability decisions based on inflated metrics, mistakenly believing their engagement is healthy when underlying problems are masked by these false opens.

To get an accurate view:

  • Segment your reporting to exclude Apple privacy opens
  • Recalibrate your engagement expectations (post-exclusion, a 20% open rate might actually be excellent)
  • Focus on click-through rates as a more reliable engagement indicator
  • Consider implementing click-tracking in your subject lines to gather more accurate open data

This reality check might be painful, but it provides the accurate insight needed to make proper deliverability decisions.

Strategy 4: Verify Your Technical Infrastructure

Often, deliverability issues stem from technical fundamentals that have been overlooked or inadvertently broken during website updates or domain changes.

These three authentication protocols are non-negotiable:

  • SPF (Sender Policy Framework): Specifies which mail servers are authorized to send email on behalf of your domain
  • DKIM (DomainKeys Identified Mail): Adds a digital signature to verify your emails haven't been tampered with in transit
  • DMARC (Domain-based Message Authentication, Reporting & Conformance): Tells receiving servers how to handle messages that fail authentication checks

What many marketers don't realize is that routine website maintenance, domain renewals, or ESP migrations can break these settings without warning. I've seen major brands suffer catastrophic deliverability failures when a well-intentioned IT team made seemingly minor DNS changes.

Conduct monthly audits using tools like EasyDMARC to ensure your authentication remains intact. These technical checks should be as routine as reviewing your campaign performance.

Strategy 5: Combat Audience Fatigue with Engagement Focused Campaigns

If your technical setup is solid and your segmentation is precise but deliverability is still declining, audience fatigue may be the culprit. This is especially common for brands that rely heavily on promotional emails.

The solution isn't necessarily to send less—it's to diversify your content strategy with high-engagement formats:

  • Competition emails (particularly those requiring a reply to enter)
  • Interactive polls and surveys
  • Gamification elements (scratch-offs, spin-to-win)
  • Community-building content that encourages two-way communication

These engagement-focused campaigns signal to inbox providers that recipients actively want your content, not just tolerate it. They also create a psychological pattern interrupt that can revitalize fatigued subscribers.

I've found that reply-based competition emails are particularly effective at both engaging subscribers and sending positive signals to ESPs. When subscribers reply to your emails, it creates one of the strongest positive engagement signals possible.

Bonus Strategy #1: Leverage Postmaster Tools

Every serious email program should be registered with both Google Postmaster Tools and Yahoo's recently launched Sender Tools platform. These free services provide invaluable data directly from the source about how your emails are being processed.

These platforms will alert you to:

  • Spam complaint rates
  • IP and domain reputation fluctuations
  • Authentication failures
  • Delivery errors

When you notice sudden spikes in negative metrics, investigate which specific campaigns correlate with the decline. This approach allows you to isolate problematic content types or sending practices before they permanently damage your reputation.

Bonus Strategy #2: Incorporate Plain Text Emails in Your Mix

In the rush to create visually stunning HTML emails, many brands overlook the deliverability advantages of occasional plain text messages. Email providers view image-heavy emails with suspicion, particularly when they contain minimal text.

Incorporate regular plain text emails that:

  • Come from recognizable individuals (founder, customer service team)
  • Enable replies and direct communication
  • Focus on conversational, personal content rather than promotional offers
  • Contain carefully placed links that drive engagement without triggering spam filters

These messages not only improve deliverability but often outperform their HTML counterparts in terms of conversion. I've seen plain text founder emails generate 2-3x the revenue of beautiful HTML templates with identical offers, simply because they reach more inboxes and feel more authentic.

Bonus Strategy #3: Leverage Klaviyo's Reputation Repair AI

Klaviyo's Reputation Repair AI offers a powerful automated solution for users facing deliverability challenges. This system:

  • Automatically excludes unengaged profiles from your campaigns
  • Uses a phased approach that starts with your most engaged audiences (30-day window)
  • Gradually expands to wider engagement windows as your reputation improves
  • Customizes the repair process based on your sending frequency

What makes this tool valuable is how it eliminates guesswork from reputation repair. The AI implements proven best practices automatically, helping brands achieve a deliverability score of 75 or higher—the threshold where inbox providers begin viewing your sends more favorably.

For struggling senders, this automated approach provides a systematic path to rehabilitating sender reputation without the trial and error of manual methods. 

Conclusion

Email deliverability isn't a set-it-and-forget-it proposition—it requires ongoing attention and adaptation. The strategies outlined above have consistently helped brands escape the spam folder and maximize their email marketing ROI.

Remember that deliverability is fundamentally about respect: respect for inbox providers' algorithms, respect for subscribers' attention, and respect for email best practices. When you approach email marketing with this mindset, technical solutions become more effective and sustainable.

Implement these strategies systematically, measure your results, and adjust as needed. Your improved deliverability will translate directly to stronger engagement, higher conversion rates, and ultimately, greater revenue from your email program.

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